Terms of Service

By accessing or using the Trinitee Healthcare website and shop, you agree to be bound by these terms. If you do not agree, please do not use our website.

Prices are listed in Australian Dollars (AUD) and, unless otherwise stated, do not include GST. We reserve the right to update pricing, descriptions and availability at any time without prior notice. We take reasonable care to ensure product information is accurate but do not warrant that all details are error-free.

Placing an order through our shop constitutes an offer to purchase, which we may accept or decline. Payment is processed securely through Stripe at the time of order. For trade or high-volume orders, you may instead request a formal quote — no payment is taken until a separate arrangement is confirmed.

Delivery timeframes provided are estimates only and may vary based on product availability, location and courier schedules. Risk in goods passes to you upon delivery to the address provided at checkout. Please ensure delivery details are accurate and complete.

Our approach to returns, refunds and consumer guarantees is set out in our Returns & Refunds Policy, which forms part of these terms.

To the extent permitted by law, Trinitee Healthcare's liability for any claim arising from your use of this website or purchase of our products is limited to the value of the relevant order. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.

These terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of that state.

Questions about these terms can be directed to us via our contact page.