Privacy Policy

Trinitee Healthcare ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We collect information you provide directly, including:

• Name, email address, phone number and company/facility details submitted via our contact, enquiry and quote-request forms
• Delivery address and order details when you purchase through our online shop
• Payment information — processed directly and securely by Stripe; we do not store card numbers on our servers

• To respond to enquiries and quote requests
• To process and fulfil orders, including delivery and after-sales support
• To send order confirmations and service-related communications
• To improve our website, products and services

We do not sell your personal information to third parties.

We use trusted third-party providers to operate our website and store, who may process your information on our behalf:

• Supabase — secure database and authentication hosting
• Stripe — payment processing
• Resend — transactional email delivery

Each provider maintains its own security and privacy practices consistent with industry standards.

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings. See our cookie banner for more detail on the choices available to you.

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, including encrypted storage and access-controlled systems.

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.

For any privacy-related questions or requests, please contact us via our contact page.